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Webinar

Watch Volunteer Feedback: How a Culture of Balanced Communication Supports Retention

What you'll learn:
  1. How to build a process for capturing volunteer feedback
  2. The benefits + challenges of managing input from volunteers
  3. And, practices for collaborating with your volunteer teams to create change
A bigThank You to our guest for this event, Nicole R. Smith, From the Suggestion Box, for sharing their experience on Volunteer Leadership!

Learn more about Nicole R. Smith at www.nicolersmith.net

Follow along with the slides: 

Nicole's Suggested Resources 

Bonus Tips from Nicole

In addition to building trust - there are practical things you can do to build enthusiasm for Volunteers to fill out your volunteer survey: 

  • Keep putting the survey in front of your volunteers early enough and often! Reminders go a long way and it can take multiple exposures before someone takes the time to fill out your survey
  • If your Survey is anonymous - simply ask volunteers to send you a separate email with the subject line "Survey Submitted" if you choose to do a drawing or offer an incentive!
  • Try small incentives or a drawing for submitting a survey

    Examples of volunteerism-focused incentives could be: 
     
    • Donated Gift Cards
    • Coveted shifts that everyone wants to sign up for  but not enough space 
    • Lunch with an Executive Team Member
    • Lunch with the volunteer manager
    • Organization swag gift bag (with merch such as T-Shirts, coffee cups etc...whatever is branded that the org has that they don't have general access to)
    • Volunteer Manager for the Day
    • A pair of tickets to a show or upgraded seats (more for like performing arts venues)
    • An item from the volunteer gear store [See this Example]
    • Anything that is of value to the volunteers that they don't readily have access to. It will look different for each organization!

 

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Download our Chatbox: Where webinar participants shared Ideas + Resources!

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