00:01:28 Court McCracken: Hello and welcome! 00:01:59 Court McCracken: You’re here for Volunteer Engagement: Reclaiming Community Roots with Sue Carter Kahl of Volunteer Commons! 00:02:43 Court McCracken: We’ll get started at the top of the hour - so just 12 minutes or so! 00:03:04 Court McCracken: You can turn on Closed Captioning in your Zoom dialog if you’d like! 00:04:31 Court McCracken: Everyone will receive the recording and bonus resources via email on Tuesday, May 28th ✅ 00:05:11 Anna LePetri: Hi! Anna, Volunteer & Events Coordinator at the Cumberland River Compact in Nashville, TN. Our mission is to promote water conservation in the Cumberland River watershed. Our volunteers assist on stream cleanups, kayak cleanups, tree plantings and green infrastructure plantings and installs! AKA, it's not even June but I have the world's worst farmers tan already :) 00:05:47 AK Diefenbach (she/her/hers): Hi all - welcome!! Thanks for joining us this afternoon. Share your intro in the chat with your org and what you do! 🌟 00:05:57 zhenkui Guan: Thanks. I see that. 00:06:13 Derek Milley: Hi, I'm Derek! I am the Communications Specialist for Partners In Care Maryland, Inc. we are a non-profit that supports the independence of Older Adults ages 60+ 00:06:49 AK Diefenbach (she/her/hers): I'm AK from the Galaxy Digital team, zooming from the Illinois side of STL. Previous resident of Nashville and very familiar with Cumberland River Watershed! 00:06:53 Heather Wittrock: Hi Everybody! I am Heather, Volunteer Coordinator for the Sierra Club - Wisconsin Chapter 00:06:59 Elisabeth Donovan: Elisabeth here with the GetConnected team - based out of Asheville, NC. Welcome! 00:07:14 Anna LePetri: Nashville queens unite!! 00:07:22 Dianah Klatt: ConnectAbility of MN Volunteer and Events Administrator - Waite Park, Minnesota 00:07:48 Lisa Brents: Hi. Lisa Brents, Volunteer Services Manager for Camano Center, a activity and resource center for older adults on Camano Island, WA. 00:08:01 AK Diefenbach (she/her/hers): orrr Houston in June? Anyone? 00:08:02 Marie Freeman: Hello I am Marie Freeman from Missouri I work in our school district as a Volunteer Support Administrative Assistant. 00:08:07 Jenny Garver: Hello, I'm Jenny. I am the Volunteer Coordinator at the Macon County Conservation District/ Rock Springs Nature Center in Decatur, Illinois. 00:08:27 zhenkui Guan: Hi I am zhenkui Guan. I am Califorina San Jose. I happy to this meeting. 00:08:39 Eddie Gutierrez: Texas 00:08:50 Shauna Relken: Welcome all! Im Shauna from the Galaxy Digital team coming from central Wisconsin! 00:08:53 Court McCracken: https://www.galaxydigital.com/blog 00:09:01 Court McCracken: https://www.volunteercommons.com/ 00:09:05 Jazmine Fenner: Hi i am Jazmine the education volunteer coordinator for the Rocky Mountain Raptor Program in Fort Collins, CO :) 00:09:07 Tanae Redd: Las Vegas 00:09:49 Lydia Dobosz: Hi! I'm Lydia - Volunteer Coordinator from The Shore Line Trolley Museum in Connecticut 00:10:01 Karen Sekulski: Hello. I'm Karen, Volunteer Engagement Manager at ForKids in Chesapeake, VA. 00:10:10 KITI WARD: Hello. I am Kiti from Seattle Wa. Our agency is The Agape House for marginalized women. www.theagapehouse.org. 00:10:56 AK Diefenbach (she/her/hers): Welcome! If you're just joining us share your intro in the chat. We'd love to hear where you're zooming from and more about your organization 😁 00:11:06 ADAM JANES: Adam from Ottawa Canada :) I work at the Ottawa Food Bank (we have a farm too, don't get to go often but help a lot of volunteers get there. love the NFP farming) to Anna - the Ottawa Riverkeepers is a great local org - you may want to connect. :) 00:11:08 Jamie Samples: Hi - I'm Jamie, Volunteer Manager at Geisinger Hospice in Pennsylvania. 00:11:08 Lisa Helme: Hi! I’m Lisa Helme, Volunteer Engagement Manager at Engineers Without Borders USA. We’re headquartered in Denver, CO and I’m in Irvine, CA. 00:11:10 Mary Berus: Hello I'm Mary for Gentiva Hospice of Dayton, Ohio. 00:11:15 Anthony Montegna: Hello. Tony Montegna from NAMI Washington 00:11:27 Tanae Redd: Is this contusive for myself? I am a Volunteer Coordinator for a Hospice? 00:11:43 Samantha Huntley: HEllO, I am Samantha From Bethesda in Willmar, MN. I am the Volunteer Coordinator. 00:11:50 Michelle McCarty: Hello 👋 Michelle here, from United Way of Northern Cameron County in South Texas. Happy Thursday everyone! 00:11:54 Schelia Romanelly: Hello, I'm Schelia Romanelly- Program Coordinator for Wabash Valley Neighbors Helping Neighbors with United Way- Terre Haute, IN 00:12:10 Merriam Mistlebauer: Hey there! I'm Merriam Mistlebauer, Volunteer Coordinator for the Boys & Girls Clubs of the Fox Valley here in Wisco! 00:12:14 Laura Cox: Hi Laura here from Cy-Fair Helping Hands in Houston TX. 00:12:17 Samantha Betanzos: Hi! I am Samantha Betanzos from Hemet, CA. I am the Administrative Coordinator for a fully volunteer run therapeutic riding organization. THE Center Ranch :) 00:12:18 Pete Blodgett: Pete, from Chicago. I’m the volunteer manager for New Community Outreach 00:12:31 Tanae Redd: Yaye!!! 00:12:34 Evy Wright: Evy Wright, Student Volunteer Development Program Manager from the WVU Center for Community Engagement 00:13:14 Ashley Butterfield: Ashley Butterfield, Operations Coordinator with Bath -Brunswick Respite Care in Midcoast Maine 00:13:18 Diana Liga: Diana Liga from The Woods Project in Houston, TX. I love your webinars! I appreciate you hosting them. 00:13:25 Stacey Gallegos: Stacey Gallegos Community Outreach Director Lantern House Ogden UT. 00:13:36 Jeni Futvoye: Jeni Futvoye, Kids & Families Together, Ventura, Ca. I am the Community Resource Manager and Volunteer Coordinator. 00:13:47 Krista Gilmore: Krista Gilmore, Volunteer Program Manager, Cecil County MD. I'm excited to be on the webinar today! 00:13:50 Esther Bennett: Esther Bennett, Program Coordinator with For the Love of Reading. Knoxville, TN 00:13:52 Sarah Knoblock: Sarah, Director of Volunteer Services, Sisters of Providence, Saint Mary-of-the-Woods, Indiana 00:13:54 Heather Harris: Heather Harris, Volunteer Coordinator for Meals on Wheels, Orange County, NC (Chapel Hill & Hillsborough) 00:13:58 Sierra Coleman: Hi! I’m Sierra Coleman from YES Consortium in Raleigh, North Carolina, I am the Program & Impact Specialist 00:14:02 stacey forkey: Stacey Forkey, Volunteer Coordinator, Spectrum Generations from Central Maine. 00:14:02 Tracy Ferguson: Good morning from Calgary, Alberta - Prostate Cancer Centre 00:14:19 Armindo Rocha: Armindo Rocha-Volunteer Program Manager RSVP of Plymouth County, MA 00:14:24 Hanna Bell: Hanna Bell from Raising Readers in Story County, IA. 00:14:26 Tanya Becton: Tanya Becton Volunteer Coordinator Memphis Light Gas and Water 00:14:30 Greg Krauss: Greg Krauss. Volunteer Manager for MCC Thrift in Elmira, Ontario, Canada 00:14:30 Mark Osborne: Hello! Mark Osborne, Volunteer Manager, Catholic Charities Galveston-Houston. 00:14:32 Kristine Knutson: Good afternoon - Contact Community Services in Syracuse NY 00:14:33 Julie Wesling: Julie Wesling with Wildflower Healthcare in St. Augustine, FL 00:14:34 Elizabeth Jorgenson: Elizabeth Jorgenson, Volunteer Manager at Weld Food Bank 00:14:35 Erin Monaghan: Hello from Erin Monaghan with United Way of East Central Iowa 00:14:37 JULIE MCBRIDE: Julie McBride - Hospice of the Wabash Valley - Terre Haute, Indiana 00:14:38 LINDA C SHAPLEY: Hello from Denver! Linda Shapley, publisher, Colorado Trust for Local News 00:14:39 Melissa More: Melissa Moré, Senior Director of Community Engagement, ALS Association 00:14:44 Jean Blaney McGinnis: Jean Blaney McGinnis, ThedaCare, Community Health Employee Volunteerism, Appleton WI 00:14:48 Janin Wise: Janin Wise, Volunteer Program Coordinator for the Wiregrass Museum of Art, Dothan, AL 00:15:00 RACHELLE HORNER: Mary Mlot and Rachelle Horner Hilltop Community Resources, Grand Junction, CO 00:15:03 AK Diefenbach (she/her/hers): 1 min countdown!! 🕰️ 00:15:09 Anna LePetri: Adam - that's a great referral, thank you! I'll have to reach out :) 00:15:10 Rebecca Gonzalez: Hi! Rebecca Gonzalez, Volunteer Specialist at Friendly Center, Orange, CA. 00:15:12 Kim Fennell: Hi everyone. Kim from Rec2Connect in Cleveland, OH 00:15:25 Lindsey Oldani: Lindsey Oldani, Engagement Coordinator for Tryon Life Community Farm - Portland , OR 00:15:45 Rose Mary Saraiva: Hi Everyone, Rose Mary Saraiva - Catholic Charities Diocese of Fall River, Mass. 00:15:56 Brianna Hardy: Brianna Hardy, United Way of Weld County in Greeley, CO 00:15:56 AK Diefenbach (she/her/hers): Welcome! If you're just joining us share your name, org, role and where you're zooming from in the chat! 👋🏻 00:16:00 Marilyn Moku: Aloha, 00:16:17 Elizabeth Skaff: Kathleen, Community Resource and Volunteer Engagement Manager from United Way of Eastern Central Iowa 00:16:23 Jacqueline Buenrostro: Hi, all! Jacqueline Buenrostro, Outreach Coordinator at Alachua County Environmental Protection - Gainesville, FL 00:16:38 Anne Owens: Anne Owens, Council for Agricultural Science and Technology, Ames, IA 00:16:56 Fiona Gates: Fiona, Crohn's and Colitis Canada (Toronto, ON) 00:16:57 Jj Burch: Heyo! Jj Burch, Volunteer and Community Engagement Manager for Pathfinders in Milwaukee, WI 00:16:57 Maricarmen Planas-Silva: Maaricarmen Angelmira’s Center for Women with Advanced Cancer from Houston, Texas 00:17:00 Katharine Caffrey: Kate Caffrey from Community Thread in Stillwater, MN 00:17:01 Kathleen Jenne: Hello all! Kathleen Jenne, Volunteer Services Coordinator at the Rescue Mission Alliance of Syracuse! 00:17:02 Holly Payne: Holly (she/her), Volunteer Manager tuning in from Covenant House Alaska in Anchorage. 00:17:05 AK Diefenbach (she/her/hers): Looking to learn more about GetConnected? Explore our site & don't hesitate to reach out! --->https://www.galaxydigital.com/ 00:17:06 Marla Acosta: Marla Acosta, Volunteer at Wise Tribe, South Florida 00:17:12 Erin Spink: Sue is a superstar!! Woot woot! 00:17:18 Joseph Ralston: Hello! Joseph Ralston, Director of Guest Experience at The Smith Center for the Performing Arts- Las Vegas, nevada 00:17:19 Kahuna Kalei Heartland: Em Cronin from Albuquerque, Community Engagement and Volunteer Coordinator for Crossroads for Women 00:17:21 Maria Sultemeier: Hello! Maria Sultemeier, Volunteer Coordinator at the National Museum of Nuclear Science & History in Albuquerque, NM. 00:17:24 Cherrie May: Cherrie May, Suquamish Tribe Emergency Manager 00:17:24 Hallie Rosen: Hello from Habitat for Humanity Chicago! I'm the Volunteer Programs Manager 00:17:26 Amaka Ogidi: Hello. Am Amaka Ogidi from Center for Translation and Implementation Research, College of Medicine, University of Nigeria. 00:17:28 AK Diefenbach (she/her/hers): ++ SUE is a superstar 🌟 00:17:30 Jenna Van Proosdy: Hi! Jenna Van Proosdy, Volunteer Engagement Manager, ALS Association, Roseville, MN. 00:17:31 Kathryn Arsenault: Kathryn, Volunteer Coordinator Acclaim Health, Oakville Ontario 00:17:36 Jemiya Jacob: Jemiya Jacob, Volunteer Coordinator at Foundation Communities in Austin 00:17:37 Erin Spink: Hello! Erin Spink with Cystic Fibrosis Canada 00:17:37 Cheryl Young: Cheryl, Manager of Volunteer Services at Memorial Hospital Bakersfield, CA 00:17:39 Patricia Bedford: Patricia Bedford, Second Start, Concord, NH 00:17:47 Chris Wilbur: Christina Wilbur: Volunteer Coordinator with the Child Abuse Prevention Association (CAPA) in the Low Country Port Royal, SC 00:17:52 Mary Beth Anderson: Hello - Mary Beth from Meals on Wheels in Syracuse NY. 00:17:52 Katharine Caffrey: Elise, Communications Coordinator at Community Thread 00:17:53 Pajda Yang: Hello, Pajda Yang, Annual Giving Generalist from Second Harvest Heartland. Brooklyn Park, MN. 00:17:57 Lokesh Mahajan: Hi, I'm an AI assistant helping Lokesh Mahajan take notes for this meeting. Follow along the transcript here: https://otter.ai/u/iGbgW7bWTHuJad-iMzkEGXQ17pc?utm_source=va_chat_link_1 You'll also be able to see screenshots of key moments, add highlights, comments, or action items to anything being said, and get an automatic summary after the meeting. 00:17:57 Indira Selvakumaraswamy: Hi, I'm an AI assistant helping Indira Selvakumaraswamy take notes for this meeting. Follow along the transcript here: https://otter.ai/u/XQUAVNVQNHID6k9UWHewESVVEvw?utm_source=va_chat_link_1 You'll also be able to see screenshots of key moments, add highlights, comments, or action items to anything being said, and get an automatic summary after the meeting. 00:17:58 Abubakari Abdul Rafik: Hi, I'm an AI assistant helping Rafik Abubakari take notes for this meeting. Follow along the transcript here: https://otter.ai/u/6deYGCX6Wv0TPCRaPiudjjuQKoU?utm_source=va_chat_link_1 You'll also be able to see screenshots of key moments, add highlights, comments, or action items to anything being said, and get an automatic summary after the meeting. 00:17:59 Lydia Dobosz: Hi, I'm an AI assistant helping Lydia Dobosz take notes for this meeting. Follow along the transcript here: https://otter.ai/u/AHI_F8d_w2ZfKcMIE_TWd2Ew0Y8?utm_source=va_chat_link_1 You'll also be able to see screenshots of key moments, add highlights, comments, or action items to anything being said, and get an automatic summary after the meeting. 00:18:09 Elida Ortiz: rli 00:18:09 Kelsey Jo Evans: Kelsey Jo Evans, Director of Outreach & Development Miami, Camp Boggy Creek 00:18:19 Abbey Weathers: Abbey Weathers, Volunteer and Internship Coordinator at Kalamazoo Literacy Council in Michigan! 00:18:48 Chris Wade: Hi everyone, Chris Wade here managing director of volunteering consultancy www.timeforimpact.co.uk Based in Oxfordshire UK 00:18:48 Renee Stewart: Renee Stewart, Mediation Center of Eastern Carolina in NC 00:18:53 Samantha Huntley: I am 1 month into my new career, I will take any input anyone has :) 00:18:58 Heather Roybal: Heather Operations Coordinator with RISE. I oversee our volunteer program. 00:18:59 Raquel Sanchez: Hello, Raquel Sanchez, community services manager, Foothill Family Shelter 00:19:00 Elida Ortiz: Elida Ortiz, Cicero Community Collaborative. 00:19:17 AK Diefenbach (she/her/hers): Housekeeping -- after the presentation you will receive a copy of the slides, recording and additional resources directly in your inbox ✍🏻 00:19:33 Tina Rowden: Tina Rowden-Waynesville, MO Community Resource Office of the Waynesville R-VI School District. 00:19:48 Dr Kathy Tatum: Dr. Kathy Tatum Collaborating Voices Foundation CollaboratingVoices@gmail.com Houston Texas 00:19:50 Angela Penermon: ANGELA P. VOLUNTEER MANAGER WISDOM INSTITUTE .ORG 00:19:50 Cynthia Coss: Cindy Coss Stewardship Coordinator Hocking Hills Tourism Association 00:20:08 Kathy Searle Acevedo: Kathy Searle Acevedo 00:20:08 Jeremy Sumpter: Hello everyone, My name is Jeremy Sumpter. Love Community Development Corporation - Program Director 00:20:19 Moriah Yates: Hey everyone, this is Moriah, the Volunteer Coordinator at Water for Ishmael in Toledo, Ohio! 00:20:20 Sheryl Meyer: Hello from Sheryl State of WI - Board on Aging & Long Term Care 00:20:22 Brent CollinsIII: Greetings. Brent Collins III, Senior Community Engager, Feed Your Neighborhood, Corp, Detroit Area Disaster Recovery Group 00:20:23 Sarah Henley: Sarah Henley, Outreach & Volunteer Coordinator. Suquamish Tribe Office of Emergency Management 00:20:37 Gina Edwards: Hello, Gina Edwards in Peoria, IL for the Heart of Illinois United Way 00:21:15 AK Diefenbach (she/her/hers): Learn more about Volunteer Commons here --->https://www.volunteercommons.com/ 00:21:35 Jessica Orelus: Hey Everyone! Jessica Orelus, Community Development Specialist from AmeriCorps Seniors/Community Service Society in NYC. We connect folks 55+ with awesome volunteer opportunities throughout the five boroughs. Email: Jorelus@cssny.org 00:21:42 Ashley Gracie: Hello! Ashley Gracie, Volunteer Coordinator for Roswell Park Alliance Foundation 00:22:59 nick starbird: Hey Everyone! Nick Starbird, Volunteer Coordinator for The Phoenix we are a sober active community that is free with 48 hours of sobriety. We are in all 50 states! 00:23:31 Elaine Posner: Hi - Elaine Posner, Volunteer Engagement Manager, Bergen Volunteer Medical Initiative. We provide free healthcare to low income people who do not have insurance or access to care. 00:23:51 Wilson Tejeda: Good day all, Wilson Tejeda, Program Manager, US Citizenship Services at NALEO Educational Fund based in NYC 00:24:40 Anna LePetri: Amazing book!! 00:24:42 AK Diefenbach (she/her/hers): ++ such a good read! 00:24:50 Stella Reyes: Aloha, Stella Reyes - Community Engagement at Residential Youth Services & Empowerment (RYSE) based in Hawaii 00:24:57 Diana O'Brien: can you give the name of the book again? 00:25:13 Jj Burch: "braiding sweetgrass" 00:25:15 Kathy Searle Acevedo: Kathy Searle Acevedo. Florida Braille and Talking Books Library - free audio books and braille materials for persons unable to access printed matter because of a disability. Part of the National Library System for the Blind and Print Disabled, Library of Congress, available in all states and three U.S. territories. kathy.acevedo@dbs.fldoe.org 386-239-6043 00:25:24 Sandra Blalock: Sandi Blalock, Girl Scouts of the Southern Appalachians. 00:25:28 AK Diefenbach (she/her/hers): Braiding Sweetgrass -->https://milkweed.org/book/braiding-sweetgrass 00:25:29 Ruth Shortie: Ruth Shortie, www.independentlivinghousing.org 00:26:07 Kate Ekman: Good morning from Los Angeles! L.A. Works and DOVIA-LA represent! 00:26:41 Keesha Gardner: Hello. Keesha Gardner from St. John Center for homeless men. Louisville, KY 00:27:35 Angela Penermon: WISDOM INSTITUTE.ORG OF DETROIT MI ANGELA P. VOLUNTEER MANAGER 00:28:15 Lillian Bowles: Volunteer Coordinator AmeriCorps VISTA at https://www.womenofworld.org/ 00:28:51 Ruth Opala: Hello Ruth.from jitambue EmpowerMe Kenya it's a volunteer organization that links skilled based Volunteer with organizations that are need of volunteers. in kenya 00:29:17 Chris Wade: Is this market economy versus citizenship? 00:29:17 Sandra Bray: My name is Sandy Bray and I coordinate volunteers for the Calgary Catholic Immigration Society where we provide support, education, housing, interpretation and other programs for refugees in Calgary , Alberta 00:29:44 Hanna Bell: @Ruth, your organization sounds amazing! I can't emphasize enough how needed that is right now! 00:30:06 Susan Stearns: Susan Stearns, Tabitha Hospice York, Nebraska 00:30:40 Chris Wade: The number is about input not outcomes 00:30:46 Mercedes Roland: Hi name is Mercedes I manage the volunteers at the Lawrence Community Shelter and Pallet Village for unhoused people. 00:31:17 Arvella Murff: Arvie Murff, Aglow International, Seattle, WA 00:31:23 Steve Parker: Steve Parker, Buffalo Bayou Park, Houston 00:31:24 Gwendolyn Murph: Good Afternoon Everyone and I'm volunteer services Director at NYC Health + Hospitals/ Woodhull Hospital. We recruit for skill based volunteers and work with our city college to develop internships for both clinical and non-clinical opportunities. 00:31:38 Erin Spink: I like especially that the gift economy side of "status" eliminates the helper-helped dynamic which is so problematic 00:31:42 Ahmir Miller: Good Afternoon Everyone. 00:32:09 Tina Oliver Jordan: Hi from the uk :) 00:32:25 Marcy Wilson: Marcy Wilson, program director, Hope Restored Missions, serving homeless 00:32:28 Kate Ekman: Erin Spink - totally 00:32:38 Chris Wade: Hi Tina - I’m in Uk too 🙂 00:32:42 Jessica Orelus: Can someone offer a brief written definition of Ownership Possession Status vs Stewardship or Market vs Gift? 00:32:46 Barb McDougall: Barb McDougall-Murdoch, City of Greater Sudbury, Ontario, Canada. I co-ordinate a volunteer program called Community Action Networks (CANs). 00:32:53 Angelika Stablow: Hello from Gaithersburg, MD. Angelika Stablow-I'm the volunteer coordinator for Comfort Cases. We provide backpacks filled with new essential items like pjs, toiletries, dental kits, etc for children entering the foster care system. 00:32:56 zhenkui Guan: hello everyone. I am Zhenkui. I am from San Jose Califorina. I am retire. 00:33:11 Sharon Lovett: The annual reports and metrics are about the funders needs not the organization's impact and the volunteer needs so it's nice to separate them. Impact Assessment is important too. 00:33:37 Moriah Yates: Sharon, so true!! 00:34:01 Lara Mack: Hello from the Shenandoah Valley of Virginia! I’m Lara. She/they pronouns. I’m the volunteer coordinator (volunteer steward???) for Adagio House. We provide clinical and community supports for people with disabilities and their caregivers. Respite is the perhaps the most impactful way we do that! 00:34:20 Erin Spink: I agree, Sharon, a lot of useless metrics are driven by funders - but why can't we push back and offer more meaningful, rich information to show impact? It's our responsibility to push back 00:35:23 Moriah Yates: To share stories of what is happening in the organization, as part of the work, is so important. :) Our organization identifies sharing these things are just as important, or more important, than sharing stats 00:35:29 Erin Spink: Sue has some great tools to help centre the community on her blog: https://www.volunteercommons.com/ 00:35:59 AK Diefenbach (she/her/hers): Thanks for sharing Erin! I also found a good article from the GetConnected blog on Stewardship --->https://www.galaxydigital.com/blog/volunteer-stewardship 00:37:31 AK Diefenbach (she/her/hers): Here's another link to the article referenced a little earlier from the Nonprofit Quarterly --->https://nonprofitquarterly.org/what-would-a-gift-economy-approach-to-running-a-nonprofit-look-like/ 00:37:42 Diana O'Brien: is there a way to connect with a specific attendee on the webinar through this chat? 00:38:07 Diana O'Brien: I'm Diana, Community Engagement Manager for AIT Worldwide Logistics! 00:39:11 AK Diefenbach (she/her/hers): Learn more about Volunteerism & the Commons here --->https://www.volunteercommons.com/volunteerism-and-the-commons/ 00:39:12 Jessica Pang-Parks: Aside from sharing Sue's articles, how can we help colleagues in the sector shift their mentalities around volunteer hours? Someone sent me this morning research RE: one volunteer hour is worth $34.49 or something like that- I responded with info and even shared Sue's article with the iceberg image but this person has 15+ years of experience in the sector as a fundraiser! 00:39:29 Evy Wright: Can you share a link to that article for those of us who are at academic institutions? 00:39:37 Erin Spink: ++ Jessica's comment! 00:40:05 AK Diefenbach (she/her/hers): Hi @Evy the articles are linked at the bottom of this resource --->https://www.volunteercommons.com/volunteerism-and-the-commons/ 00:40:08 Ahmir Miller: Good Afternoon Everyone My name is Ahmir Miller I am the Volunteer and Youth program Administrator at the Quality Life Center. Below is my contact info. Ahmir Miller Assistant ​Administrator (239)-334-2797 Ext.. 104 www.qualitylifecenter.org 00:40:10 Sharon Lovett: Corporate volunteering needs to get away from We want to send x number of people to your organization to do x on this specific day to having companies ask organizations what they need and how they can help. (e.g. we want to plant Trees in your park on Earth Day even though that isn't a good time to do that) 00:41:04 Diana O'Brien: great point! I come from the nonprofit community and now work in the corporate volunteerism space and always approach the nonprofit with that ask -- what can we do for you that fits your needs, not ours! 00:41:08 Chris Wade: I think we need to move to ‘curating’ volunteer experiences rather than controlling or even stewarding 00:41:26 Kathy Searle Acevedo: There is another actor in the ecosystem: government and state agencies. As a state agency, there is a different power structure and administrative framework we must navigate which can put strictures around how we work with volunteers. Does Sue have any observations about this different dynamic? 00:41:35 Kate Ekman: I think it’s providing both the traditional metrics and starting to lean on the impact (which can be so hard to quantify) to show those benefits and champion them as having more worth 00:42:04 Jessica Pang-Parks: yes would love to explore Kathy's Q a bit- have gotten request for hours/ numbers stats from government funders too 00:42:37 Kathy Searle Acevedo: We could use qualitative rather than only quantitative evaluation tools to get away from numbers! 00:43:00 Anna LePetri: ^I so agree Sharon. It's incredibly disheartening sometimes how many convos I've had with corporate groups where they ask for something very specific, I provide them an opportunity that we truly need help with that's not a perfect match, and then I'm either ghosted entirely or asked to curate something for them. Starts to feel like we're losing the point of what volunteering to begin with 00:43:08 Jessica Pang-Parks: But qualitative takes time... and resources... which are often very scare already 00:43:09 Richard Brulotte: Sorry, got on late. Richard Brulotte, Kiwanis Club of Delaware, OH 00:43:35 AK Diefenbach (she/her/hers): Hey @Jessica / @Kathy -- are you currently using an internal tool to help keep a record on the stats you're being asked to report on? 00:43:37 Kate Ekman: Jessica - absolutely! 00:44:23 Hanna Bell: I second what Christ said. I also think it's important to recognize the whole person. So many volunteers have other commitments, and working with them to tailor volunteer experiences to their needs and interests is so important. For example, I invite many of our volunteers to bring their children along to many of our events/activities. They're able to help, often also get their children involved, and then spread the word about our organization. 00:44:30 Hanna Bell: *Chris 00:44:51 Jessica Pang-Parks: I'm currently a consultant, but in previous roles I have used request forms from colleagues to measure needs, and done follow up on how our team fulfilled the requests, including the impact of volunteer actions. 00:44:51 Kathy Searle Acevedo: We could use more participatory management strategies, well documented as effective for engaging staff as well as volunteers. Collective planning and assessment, for example. 00:45:01 Erin Spink: READ SUE'S DISSERTATION!!! 00:45:29 Jessica Pang-Parks: Please include a link to Sue's dissertation with the recording! 00:45:32 AK Diefenbach (she/her/hers): how perfect, Sue to the rescue! 00:45:34 Erin Spink: There's a huge opportunity for educating funders, government, etc 00:45:42 Corina Sadler, CVA: Erin's assigned reading! 00:45:59 Erin Spink: ;) Corina 00:46:10 Kathy Searle Acevedo: Yes! there is an appetite for anecdotal data and other input. 00:46:15 Jessica Pang-Parks: Would love to see a discussion group on Sue's dissertation! I'd be happy to facilitate 00:46:36 Karen Whitestone: Making The Invisible Visible: Capturing the Multidimensional Value of Volunteerism to Nonprofit Organizations https://digital.sandiego.edu/dissertations/139/ 00:46:37 Kate Ekman: I’m in Jessica! Kate@laworks.com 00:46:41 Moriah Yates: 😊 00:46:50 Erin Spink: ❤️ 00:46:53 Hanna Bell: Jessica, count me in! My email is hannabell@raising-readers.org 00:47:04 Jessica Pang-Parks: ❤️ 00:47:12 Anna LePetri: Me too! If this gets set up, count me in! anna.lepetri@cumberlandrivercompact.org 00:47:27 Jessica Pang-Parks: Emailing both Kate and Hanna and Anna. Anyone else who wants to join can email Jessica@learnwithjpp.com 00:47:32 RACHELLE HORNER: Also would enjoy discussion on dissertation. Rachelle Horner rachelleh@htop.org 00:47:43 Anna LePetri: Yay Jessica!! Thank you so much, so exciting!! 00:47:48 Elaine Posner: count me in. eposner@bvmi.net. Where can we read the dissertation? 00:47:53 Jessica Pang-Parks: ❤️ 00:48:09 Erin Spink: 👏 00:48:16 Jessica Pang-Parks: Yes- we do need the dissertation to start though! Sue/ Galaxy folks please share 00:48:20 Corina Sadler, CVA: JPP - you got my email 00:48:23 Charlie Iro: I agree 100% we must demonstrate that we are business partners. 00:48:27 Anna LePetri: Sue fan club! 😅❤️ 00:48:33 Jj Burch: Dissertation was linked above! 00:48:33 AK Diefenbach (she/her/hers): on it ✅✍🏻 00:48:33 Sharon Lovett: So well said. I can't copy the dissertation link for later viewing. 00:48:49 Cheryl Young: Count me in as well. Cheryl.young@commonspirit.org 00:48:51 Erin Spink: Go to the Volunteer Commons website, Sharon. Sue has links there 00:49:08 Diana O'Brien: chat is moving so fast - can the dissertation and article links be sent by email? 00:49:15 Sharon Taylor: Would love to join the discussion on the dissertation, staylor@restoringpeople.com 00:49:18 Nathaniel Baum: On top of our traditional end of year volunteer report that outlines number of hours and number of volunteers per department, I try to do a qualitative artifact outlining what was accomplished as a result of the service of volunteers. https://www.canva.com/design/DAEcRmXm6ns/p1NT2MofbVUiwvZfnRGmYQ/edit?utm_content=DAEcRmXm6ns&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton 00:49:51 Jj Burch: would love to join diss chat: jburch@pathfindersmkme.org 00:50:00 Evy Wright: There is a great strategy of always using AND rather than BUT. "But" negates everything you said before it. 00:50:04 Diana O'Brien: me too: dobrien@aitworldwide.com 00:50:04 Moriah Yates: Yeah, can someone send the link to the dissertation again? I don't see it 00:50:12 Nathaniel Baum: Would love to be added Jessica, nateb@acrs.org 00:50:13 Anna LePetri: Nathaniel, this is an awesome graphic 00:50:23 Jj Burch: https://digital.sandiego.edu/cgi/viewcontent.cgi?article=1141&context=dissertations 00:50:23 Hanna Bell: Thanks for sharing Nathaniel! 00:50:25 Samantha Huntley: I would love to join the chat Samantha.huntley@bethesdawillmar.com 00:50:50 Brianna Hardy: I'd love to join the chat as well - bhardy@unitedway-weld.org 00:51:03 Moriah Yates: Thank you! 00:51:28 AK Diefenbach (she/her/hers): that's a great template Nathaniel! we also hosted a webinar awhile back about sharing the impact of your volunteer engagement over on our blog --->https://www.galaxydigital.com/webinars/share-impact 00:51:29 Jean Blaney McGinnis: We have a survey after volunteer initiatives that measure impact - just a few snippets of what we ask: important for our organization to give back to the community, did I learn about the community need, etc. 00:51:47 Nathaniel Baum: Thanks Hannah and Anna, if I was better at planning ahead, I would have had one for 2023, but a lot of the metrics I ask for from other departments already are things they collect for grants. And then canva can make it pretty easy to make something decent looking enough. 00:52:08 Jeni Futvoye: Would love to see some sample volunteer surveys. 00:52:12 AK Diefenbach (she/her/hers): Several articles too if you drop in "Share Impact" in the search bar for additional templates & ideas! We're also a huge fan of Canva over here 😁 00:52:37 AK Diefenbach (she/her/hers): Free template for a survey --->https://www.galaxydigital.com/blog/volunteer-survey 00:53:41 Hanna Bell: @Jeni, I'd recommend reading "Strategic Employee Surveys" by Jack. W. Wiley. It's a very short read, to the point, and informative. I used it in my Master's program, and it made things much simpler. 00:54:09 Sharon Lovett: Does it ever work to have volunteers in small groups figure out what they want to do without an organizer? They will need to report back to you though. 00:54:24 Hanna Bell: You could also consult with an Industrial/Organizational Psychologist in your area and see if someone is looking to utilize their skills in a volunteer capacity. 00:55:06 Erin Spink: @Jeni adding to Hannah and AK's comments, I'd suggest connecting with peers at your local DOVIA/AVA so you can get a sense of what the benchmarks are for common metrics like Net Promoter Score, etc 00:55:11 Court McCracken: And also some volunteers may become mentors to other volunteers in small groups! 00:55:19 Moriah Yates: Sharon, I like that idea. I have done something like that a few times. They have given great feedback. And it helps them figure out how to voice certain things and also how to out words to certain aspects of their volunteering that means the most to them! 00:55:35 Kathy Searle Acevedo: Yes! Volunteers can also function independently as promoters and advocates in their own communities. Training/orientation is needed, of course. 00:55:58 AK Diefenbach (she/her/hers): Need help working on your risk assessment? Here's a good article to get started --->https://www.galaxydigital.com/blog/volunteer-risk-management 00:56:09 Hanna Bell: Additionally, I love hosting focus groups too! Surveys are great for metrics, but it's the focus groups that can help with strategic planning and help make your volunteers feel appreciated and involved. 00:56:12 Moriah Yates: Kathy, absolutely! We want our volunteers to go from just serving to taking ownership of the work with us, then becoming advocates! :) 00:56:20 Anna LePetri: Sharon, my organization does something like that called Adopt-a-Stream. Groups are provided a stream section and are responsible for completing a cleanup a year at it. It works pretty well in terms of impact and self-management but I find it creates a disconnect between the work their doing and the organization 00:56:45 Anna LePetri: *they're, ugh 😭😂 00:57:15 AK Diefenbach (she/her/hers): Deeper dive into finding the right relationships (via Sue!) --->https://www.volunteercommons.com/2020/11/23/right-relationship-in-volunteerism/ 00:58:30 Jennifer Higham: Jennifer Higham, Literacy Volunteers of Upshur County. Would love to see some sample volunteer surveys. 00:59:35 AK Diefenbach (she/her/hers): Hey @Jennifer --- here's the link to the blog again with some great free templates for volunteer surveys --->https://www.galaxydigital.com/blog/volunteer-survey 00:59:45 Hanna Bell: Jennifer, I am also in the literacy nonprofit area. Once I'm finished overhauling our old surveys, I am more than happy to share them with you! 01:00:15 Hanna Bell: Feel free to email me at hannabell@raising-readers.org 01:00:40 Anna LePetri: oof 01:00:46 AK Diefenbach (she/her/hers): More on deepening donor relationships here --->https://www.galaxydigital.com/blog/4-data-based-strategies-to-deepen-your-donor-relationships 01:01:23 AK Diefenbach (she/her/hers): Practicing Right Relationships --->https://www.volunteercommons.com/2020/11/23/right-relationship-in-volunteerism/ 01:02:00 Jacqueline Toledo Moreno - Miami Chapter: Hello everyone! Jacqueline Toledo Moreno Safe Families for children 786-750-3908 Jtoledo-Moreno@safefamilies.net 01:02:11 Sharon Lovett: What about the volunteer "flavor of the month" approach to funding? Certain things are being promoted one year for funding but not the next. Non-profits often turn themselves into pretzels to make what they do fit the new funding models. 01:02:52 Lara Mack: yes well said, sharon! 01:03:04 Krista Gilmore: Would welcome networking with anyone who has tried volunteer-led/volunteer-designed work. Have a little experience with AmeriCorps Senior volunteers and it was mildly successful. kgilmore@cecilcountymd.gov 01:03:59 Corina Sadler, CVA: Love a good Dana quote 01:04:00 Erin Spink: Classic Dana Litwin quote! 01:04:54 Marie Freeman: Our volunteer program plays a vital role in supporting the educational mission of our district and enhancing the overall learning experience for our students. Each Volunteer is highly valued and appreciated by the district. 01:04:57 AK Diefenbach (she/her/hers): Reclaiming Power --->https://www.volunteercommons.com/2021/06/28/reclaiming-power-in-volunteer-engagement/ 01:04:59 Kathy Searle Acevedo: Also interested in netwrking! kathy.acevedo@dbs.fldoe.org, Talking Books Library in Daytona Beach, Florida 01:05:25 Sandra Bray: Interested in networking sbray@ccisab.ca 01:06:15 Erin Spink: Power is such an important topic to unpack for Leaders of Volunteer Engagement 01:06:26 Erin Spink: Thank you for amplifying Sue!! 01:06:46 Jessica Pang-Parks: These are 1000% the stories that need to be heard 01:06:51 Marie Freeman: This is what is sent out to possible volunteers in an our school district. Our volunteer program plays a vital role in supporting the educational mission of our district and enhancing the overall learning experience for our students. Each Volunteer is highly valued and appreciated by the district. 01:07:02 AK Diefenbach (she/her/hers): When uncertain, prioritize your mission in every decision. Dive deeper into the topic of curtailing mission creep with this article --->https://www.galaxydigital.com/blog/mission-creep 01:07:23 Carole Jacquemont: Thanks for sharing and exchange at cjcoachingexecutive@gmail.com 01:07:33 Ruth Opala: I would like to join the chat ruthlutsili.opala@gmail.com 01:07:43 Chris Wade: https://thisisnewpower.com/ How power works 01:07:55 Erin Spink: I sadly need to drop off early. Thank you Sue for sharing your brilliance and inspiring important questions and conversations!! 01:07:57 Sharon Lovett: Sometimes power only means that someone will actually do something, not just talk about it. 01:08:07 Hanna Bell: Thanks for sharing, Chris! 01:08:18 Jessica Pang-Parks: LOVE what Sharon just said 01:08:25 Angelika Stablow: Angelika Stablow astablow@comfortcases.org 301-605-7813 www.comfortcases.org 01:08:37 Lydia Dobosz: I'm interested in networking volunteer@shorelinetrolley.org We educate our visitors about the heritage and history of our longest continuously running suburban trolley line in all of N.America.475-227-0004 01:08:38 AK Diefenbach (she/her/hers): + added to TBR! This chat has so many great resources! We will def be sharing in our follow up 01:09:14 Jeni Futvoye: Thank you for the survey resources! 01:09:52 Renee Stewart: Yes, a wonderful presentation chock full of valuable info and insights--including in the Chat! Thank you; I apologize for also having to bow out early. 01:10:57 Chris Wade: I’d really recommend looking at Citizenship Project here in the UK https://www.newcitizenproject.com/ for a look at how to better involve people in your work 01:11:01 Patricia Bedford: There is a lot of ageism and stereotypes about "how old is too old to volunteer". I wish there was more training on ageism in our culture 01:11:03 Sharon Lovett: Letting gois so . It's hard to get things done if every step needs to be approved by a group of people who don't reply to emails. I was really glad for my steering committee to say they trusted me to do what I thought was needed. 01:11:04 Heather Wittrock: Thank you for the insight! Have a fun and safe holiday weekend! 01:11:07 AK Diefenbach (she/her/hers): Thanks for joining us! We just scratched the surface on all of this including resources. The GetConnected blog has a search bar feature that can help you find more information --->https://www.galaxydigital.com/blog 01:11:23 Jessica Pang-Parks: can't wait to see the worksheet! 01:11:29 Raquel Sanchez: Thank you for the presentation! 01:11:31 Merriam Mistlebauer: Thanks for all the great info! 01:11:36 Tina Oliver Jordan: bye for now thanks for the info 01:11:38 Kahuna Kalei Heartland: Thank you all so much! 01:11:39 Shirley Nagg: Thank you! 01:11:40 Samantha Huntley: thank you all! 01:11:43 Pajda Yang: Thank you! 01:11:45 Kate Ekman: Very inspiring thank you!! 01:11:45 Janin Wise: Thank you! 01:11:45 AK Diefenbach (she/her/hers): Enjoyed this webinar? Join us for the next one --->Link to register for Thursday, June 27th, 1:00-2:00 pm EST ---> https://www.galaxydigital.com/volunteer-leadership-crafting-solutions-and-inspiring-change 01:11:47 Cheryl Young: Thank you for all the information! 01:11:48 Mary Kuntz: Thanks for so much info!! 01:11:48 Sheryl Meyer: Thanks so much 01:11:54 Brianna Hardy: Thank you! 01:11:54 Chris Wade: Many thanks - really so enlightening. 01:11:55 Patricia Bedford: Thank you. 01:11:59 Sandra Milotte: thank you! 01:12:06 Jennifer Higham: Thank you so much! 01:12:06 Corina Sadler, CVA: Thanks! 01:12:09 Lara Mack: thanks so much! 01:12:11 Samantha Huntley: I am very new to Volunteer Coordinator, I feel like I dont know where to start 01:12:15 Keesha Gardner: Thank you so much. Really helpful information 01:12:16 Jazmine Fenner: Thank you! I really enjoyed this! 01:12:16 Chris Wade: ~Keep up! 🙂 01:12:18 Amaka Ogidi: Thank you! 01:12:18 Deb Gaudin: How to I get Sue guideline to help with this process? 01:12:19 Schelia Romanelly: Thank you, this was wonderful!! 01:12:21 Jacqueline Welsh: Thank you so much for this great conversation. 01:12:22 Carli Jarvis: Thank you, very informative! 01:12:25 Angelika Stablow: Thanks so much! Lots of food for thought! 01:12:29 Evy Wright: This was great. I'm excited to share with my team. 01:12:39 Elaine Posner: Thanks! Great presentation! 01:12:39 Eddie Gutierrez: great webinar, thanks! 01:12:50 Derek Milley: Thank you! 01:12:52 Hanna Bell: Samantha-feel free to connect with me at hannabell@raising-readers.org I'd love to help you out with whatever you need! 01:12:53 Diana Liga: Sue that was excellent! I appreciated you bringing in so many ideas into the topic. Thank you <3 01:12:53 Sierra Coleman: Thank you! 01:12:57 Lydia Dobosz: Thank you ! This was great and many points addressed 01:13:05 Chris Wade: These sessions a great. Thanks for arranging them. 01:13:11 AK Diefenbach (she/her/hers): Link to register for Thursday, June 27th, 1:00-2:00 pm EST: ---> https://www.galaxydigital.com/volunteer-leadership-crafting-solutions-and-inspiring-change 01:13:14 Jessica Pang-Parks: Thank you so much! I've emailed folks who expressed interest specifically in discussing Sue's dissertation but anyone else who wants to join can email Jessica@learnwithjpp.com 01:13:16 Jean Blaney McGinnis: can you are the chat also? 01:13:20 Sharon Lovett: Thank you for a great discussion🌹 01:13:26 Jessica Pang-Parks: Cannot WAIT to see Nicole's presentation next month! 01:13:32 Sheri F: @samanthahuntley feel free to reach out to me at sheri.florizone@gulfside.org. I've been doing this a while, in different sectors. Happy to be an ear. 01:13:33 Jean Blaney McGinnis: Thank you! 01:13:34 Miranda Duncan: Thank you for a great presentation! 01:13:42 Anna LePetri: Feel free to shoot me an email anna.lepetri@cumberlandrivercompact if you want to chat about facilitating volunteer-led initiatives. The chat is moving too fast and I can't find all of those emails! We have two active versions of this at my org 01:13:43 AK Diefenbach (she/her/hers): Have a question? Want to chat further? Reach out info@galaxydigital.com 01:13:45 Mary Mlot: Mary Mlot Hilltop, Grand Junction, CO 01:13:46 LINDA C SHAPLEY: Thanks so very much! 01:13:54 Rose Mary Saraiva: Thank you, this was so informative 01:13:54 Sandra Bray: Thank you for the webinar and the links, so very helpful 01:13:59 Jessica Pang-Parks: Appreciate the Galaxy Digital folks for putting this together :) 01:14:01 Mary Mlot: Great information - thank you . 01:14:05 Mounisa Ware: Will this be emailed as a link? 01:14:05 Chris Wade: Time for dinner 🥘 here 01:14:10 Lyra Gagliardi: Thank you all! 01:14:12 Moriah Yates: Thank you, Sue! Thank you, everyone! 01:14:13 Carli Jarvis: ⭐⭐⭐⭐⭐ 01:14:15 Nathaniel Baum: Thank you everyone! 01:14:17 AK Diefenbach (she/her/hers): See you next time!! --->Link to register for Thursday, June 27th, 1:00-2:00 pm EST: ---> https://www.galaxydigital.com/volunteer-leadership-crafting-solutions-and-inspiring-change 01:14:31 Ashley Butterfield: Thank you everyone. 01:14:31 AK Diefenbach (she/her/hers): Volunteer Commons ---> https://www.volunteercommons.com/ 01:14:36 Ruth Opala: thank you have a great weekend Good night you all from Kenya 01:15:02 Anna LePetri: Thank you everyone!! I'm always so excited for these webinars, though I think this was the best one! Thanks ladies! 01:15:03 AK Diefenbach (she/her/hers): https://www.galaxydigital.com/ 01:15:09 Chris Wade: Cheerio! 01:15:16 Kayla Mazzei: thank you! 01:15:16 Hanna Bell: Thank you!