Best Salesforce Tools for Volunteer Management

Salesforce has transformed how nonprofits manage their operations. As a powerful CRM platform, it not only organizes donor data but also integrates seamlessly with other tools—all without leaving the system. 

Whether you're looking to streamline volunteer scheduling or enhance engagement, here are five Salesforce tools that will revolutionize your volunteer program.

How Can Nonprofits Use Salesforce?

Every organization is different, but many nonprofits use Salesforce to centralize donor information and enhance their fundraising efforts.

Does Salesforce Have Volunteer Management?

Salesforce's Nonprofit Success Pack (NPSP), which includes Salesforce’s nonprofit pricing, mainly helps organizations manage donors and internal constituents. But, unfortunately, the platform doesn't have many tools specifically for volunteer management.

That means that many nonprofits that use Salesforce have to find third-party platforms to help them manage volunteer programs (including volunteer engagement, tracking volunteer time, processing background checks, etc.) or rely on clunky manual processes.

Top 5 Salesforce Integrations for Volunteer Management

1. HandsOn Connect

HandsOn Connect is a a true, native volunteer app on Salesforce AppExchange, tailored specifically for volunteer management. 

Unlike other volunteer technology, HandsOn Connect is a full lifecycle volunteer management platform that expands your capability to manage, track, and report on people, programs, training, and volunteer opportunities in real time. 

With HandsOn Connect — the top tool for using Salesforce for volunteer management — nonprofits that already use Salesforce can remain right on the platform to organize all their volunteer-related activities and:

• Streamline operations: Use built-in communication tools, automated volunteer notification opportunities for supporters, and more.
• Track data: Compile and monitor all of your volunteer activity in one central place.
• Report and analyze: Quickly and easily get a snapshot of all of your volunteer data to share internally or externally.

Integrating both the Nonprofit Success Pack and HandsOn Connect in Salesforce creates a powerful, unified platform for nonprofits working with volunteers.

Once downloaded, nonprofits can:

• Create: Design custom calendars to schedule volunteers across multiple programs and locations while making it easy for volunteers to find opportunities on their own.
• Customize: Create unique volunteer opportunity landing pages, search functionality, dashboards, and modules—all branded to represent your organization.
• Connect: Keep your volunteers in the loop with custom email and text communication options and build community with social groups and volunteer chat threads.

Here’s what real users say:

2. Volunteers for Salesforce

Volunteers for Salesforce is a free, open-source software solution that provides comprehensive volunteer management capabilities directly within Salesforce.

The platform has features like:

• Job creation and scheduling system
• Volunteer portal for self-registration
• Hours tracking and reporting
• Automated email communications
• Volunteer shift management
• Built-in calendar integration
• Custom reporting capabilities

3. VolunteerHub for Salesforce

A premium volunteer management solution that offers advanced features and seamless Salesforce integration, VolunteerHub for Salesforce does a bit of everything. Nonprofits can get actionable insights based on tracked data, engage supporters, and even identify new potential donors with:

• Automatic collection of data like contact information, event registration, and volunteer hours
• Synchronized volunteer data with Salesforce's CRM system
• Mobile-friendly interface
• Real-time reporting

4. Mogli SMS

A messaging solution that enhances volunteer communication through Salesforce, Mogli SMS is a native Salesforce application for SMS, MMS, & WhatsApp. Easy to use and packed with lots of great functionality for nonprofits, Mogli SMS offers:

• Bulk SMS messaging
• Two-way messaging
• Accessible messaging: convert text and audio files to voice calls.
• Text to vote
• SMS surveys
• Message scheduling
• Response tracking

5. Formstack

A native Salesforce app, Formstack is a great tool for nonprofits that want to build custom forms for volunteers and collect data more seamlessly than before. With Formstack, nonprofit organizations get access to:

• A drag-and-drop form builder
• Simple payment processing
• Powerful security
• Advanced Data Capture

The Best Volunteer Technology for Nonprofits Using Salesforce

Thankfully for nonprofits, Salesforce offers a vast array of integrations and tools that nonprofits can bring right into the platform seamlessly. But while lots of Salesforce integrations and tools can be helpful, some are more effective than others.

For nonprofits looking for a complete all-in-one volunteer management tool to plug into Salesforce, HandsOn Connect is the best option. 

A tool that helps volunteer leaders manage the entire lifecycle of volunteer management, nonprofits can expand their capability to manage, track, and report on people, programs, training, and volunteer opportunities in real-time. 

Ready to learn more? Contact the Get Connected team for more information.